High Fens House for Tourism – East Belgium

People who have difficulty walking
Accessible! You can come alone. This location is fully accessible.

Strengths

Car park

• There is at least one reserved parking space within 50 metres of the entrance.
• The reserved parking spaces are clearly marked, sufficiently large and level.
• Drop-off points are available in the immediate vicinity of the main entrance or the alternative entrance.

Access road from the car park

• All passageways are sufficiently wide.
• There are no steps to negotiate.
• The floor is level and free of obstacles.

Entrance

• The building and the entrance are easily identifiable.
• Staff can see people arriving and are able to offer assistance.
• The alternative entrance is a swing door opening outwards, accessible via a ramp, and fitted with a help button.

Reception

• Seating is available near the reception.

Horizontal movement

• Movement is easy throughout the building.
• The floor is level and free of obstacles.
• The pathways are sufficiently wide.

Points of attention

Access road from the car park

• There are no seats along the route.

Entrance

• The main entrance door is a swing door that opens outwards and has a step (threshold height : approx. 8 cm).

Vertical movement

• The basement is accessible only via the staircase, which is fitted with an electric stairlift (seat). There is no lift.

Blind people
Accessible! You can come alone. This location is fully accessible.

Strengths

Access road from the street

• Guide lines help people find their way.
• The route is free of obstacles.

Guide dogs

• Assistance dogs are welcome.

Entrance

• The entrance is easy to spot ; it lies in the natural line of sight from the approach.
• Staff can see people arriving and are able to offer assistance.

Reception

• The reception is opposite the entrance ; it is a logical continuation of the route.
• The reception is in a quiet environment.

Horizontal movement

• Hazardous objects along the route are secured.
• Movement is unobstructed.
• The layout is simple and intuitive.

Points of attention

Access road from the street

• The pedestrian crossings are not marked with tactile paving.

People with visual impairments
Accessible! You can come alone. This location is fully accessible.

Strengths

Access road from the car park

• Natural or artificial guide lines facilitate movement.

Access road from the street

• Movement is unobstructed.

Entrance

• The entrance is easily identifiable ; it lies in the logical continuation of the route.
• Staff can see people arriving and are able to offer assistance.

Reception

• The reception is situated as a logical continuation of the route.
• The reception is in a quiet environment.

Horizontal movement

• Movement is unobstructed.
• The glass walls (between the interior and exterior) are visually secured by the positioning of furniture along the windows.

Points of attention

Access road from the street

• The pedestrian crossings are not marked with tactile paving.

Deaf people
Accessible with occasional help! Come accompanied! The difficulties encountered can be overcome with your companion/third-party help.

Strengths

Car park

• Parking is free of charge.

Entrance

• The building and the entrance are easy to find.
• Opening hours are displayed near the door.
• Staff can see people arriving and are able to offer assistance.

Reception

• The reception is easy to find and close to the entrance.
• The reception is open-plan, well-lit and allows for lip-reading.
• The establishment can be contacted by email.

Wi-Fi

• It is possible to connect to mobile networks, 4G or 5G.
• Wi-Fi is free and available throughout the building.

Lighting

• There is sufficient lighting to allow for lip-reading.

Horizontal movement

• The layout is easy to navigate.

Points of attention

Reception

• There is no information available in sign language, and there are no staff members who use sign language.

People with hearing impairments
Accessible! You can come alone. This location is fully accessible.

Strengths

Car park

• Parking is free of charge.

Entrance

• The building and the entrance are easy to find.
• Opening hours are displayed near the door.
• Staff can see people arriving and are able to offer assistance.

Reception

• The reception is easy to find and close to the entrance.
• The reception area is quiet, open, well-lit and allows for lip-reading.
• The establishment can be contacted by email.

Lighting

• There is sufficient lighting to allow for lip-reading.

Horizontal movement

• The layout of the premises is easy to follow.

Points of attention

Magnetic induction loop

• There are no mobile magnetic induction loops.

People with comprehension difficulties
Accessible! You can come alone. This location is fully accessible.

Strengths

Entrance

• The building and the entrance are easy to find.
• Opening hours are displayed near the door.
• Staff can see people arriving and are able to offer assistance.

Reception

• The reception is easy to find and is located near the entrance.
• The reception area is quiet.
• Cash payments (coins and notes) are accepted.
• Staff are always present at reception to offer assistance.

Horizontale movement

• The premises are quiet and well-lit.
• The layout of the premises is straightforward, making it easy to find your way around.